
“…that’s your mistake… that’s you fault…” Using a case study from one company alone should be looked at with a grain of salt since one case study should not be used for generalization. Research studies are much broader than case studies (I’ve done both). It is actually a “case study” not a “research study”.
#FRIENDLY FOR FACEBOOK VIEW PASSWORD PASSWORD#
I am more concerned about using it as the only way to handle password input and dismiss the password confirmation as something bad. Overall, your proposal might be a good idea, but it should be better to implement this at the browser internal engine level 🙂īefore I begin, let me clarify that I am not against the Unmasking password feature. And the browser may remember the password, even if the user set in the browser’s settings that he doesn’t want it to remember password (but remember only values in normal fields).Īpart from the privacy/security concern, I think the overall user experience will be compromised if the browser start to do something that the user is not expected. Because the browser cannot recognize that the value in the field is actually a password. If the browser doesn’t provide the masking/unmasking toggle mechanism natively, this toggle can be done in userspace – modifying the behavior of input=”text”.īut there is a big privacy/security problem here. When the browser see this, it will recognize that a value in this input field is a password – and it has to take a special care with it, treat it differently from normal text value (from input=”text”), including the masking. Normally, password field is done by input=”password”. I’m not sure in which level this new design of passwrod will be dealed: at browser’s internal engine or at userspace level (via JavaScript/CSS for example). By giving users control over their password input, you give them the peace of mind to complete your form. No longer does your sign up form have to suffer from a high corrections and abandonment rate. What was once a common convention on sign up forms has evolved into something better. It’s time to lay confirm password fields to rest. When it’s clicked, display the eye icon with a slash over it to represent masking. When the user clicks to unmask the password, it should say ‘Hide’.Īn eye icon is an effective way to represent unmasking. Your text button should say ‘Show’ as the default with a masked password. Allow them to toggle it to turn the masking on or off as needed. When users click it, it’ll display their input unmasked. Place a text or icon button inside the password field. Including a ‘show password’ option is easy to do.


Knowing they typed in the correct password can comfort them before they submit the form. This allows them to check what they typed to prevent any errors. You should include an option for users to unmask their password input. This leads to failed logins, password resets and user frustration. If users mistype their password, the masking will keep users from recognizing it. Many sites exclude it, but don’t offer an unmasking option. It’s not enough to exclude the confirm password field. Not only that, but it increased form starts, completions and the conversion rate. Once they removed the confirm password field and replaced it with an unmasking option, the number of user corrections decreased. It was also responsible for hundreds of user corrections, including field refocuses and deletes. This research study found that the confirm password field was responsible for over a quarter of all users that abandoned their sign up form. While the confirm password field seems sensible, including it can lower your conversion rate. The confirm password catches typos by prompting users to type their password twice. If users mistype their password, they won’t recognize it. This is because a password field masks the user’s input. Many think the confirm password field is necessary to include when creating a password. Confirm Password Fields Lower Conversion Rate But the confirm password field works like an email confirmation field and causes the same problems. The designer’s job is to figure out which elements they should include or exclude.Ī common question is whether designers should include a confirm password field.

Including and excluding certain form elements affects the conversion rate.

Sign up forms are one of the trickiest web pages to design.
